Who we are

Care Delivery Service

Suggested text: Our website address is: http://siatodaylogistics.com.

Last Updated: March 2026

SiaToday Logistics (“we,” “our,” or “us”) is committed to protecting the privacy, security, and confidentiality of all personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage our courier services, or interact with our team.

We specialize in healthcare logistics, including the transport of medical specimens, pharmaceuticals, confidential documents, and other regulated materials. As part of this work, we maintain strict compliance with HIPAA, chain‑of‑custody standards, and all applicable federal and state privacy laws.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information that identifies or can be used to identify an individual, such as:

• Name
• Email address
• Phone number
• Mailing or delivery address
• Employer or organization
• Account or login information (if applicable)

B. Service & Operational Information

Information necessary to perform courier and logistics services, including:

• Pickup and delivery details
• Chain‑of‑custody documentation
• Delivery signatures
• Route and dispatch information
• Driver notes or service logs

Media

Protect your images: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies & Website Tracking

C. Website & Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data (for site performance and analytics)

D. Protected Health Information (PHI)

When transporting medical materials, we may receive limited PHI strictly for service fulfillment. All PHI is handled in accordance with HIPAA and applicable privacy regulations.

Our website may use cookies and similar technologies to:

• Improve site functionality
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2. How We Use Your Information

We use collected information to:

• Provide and manage courier and logistics services
• Maintain accurate chain‑of‑custody records
• Communicate with clients regarding pickups, deliveries, and service updates
• Improve website performance and user experience
• Ensure compliance with legal, regulatory, and contractual obligations
• Enhance safety, security, and operational efficiency

We do not sell or share personal information for marketing purposes.

Suggested text: If you request a password reset, your IP address will be included in the reset email.

Data Retention

We retain information only as long as necessary to:

• Fulfill service obligations
• Maintain accurate chain‑of‑custody and compliance records
• Meet legal and regulatory requirements

PHI and sensitive materials are retained and disposed of according to HIPAA and industry standards.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.

🔹 9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website or services indicates acceptance of any changes.

🔹 10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

SiaToday Logistics Alton, IL / St. Louis Metro Area

Email: serenesiatodaylogistics@yahoo.com

Website: www.siatodaylogistics.com

Where your data is sent

Visitor comments may be checked through an automated spam detection service.